Plus when you return the truck to another Penske location youll receive unlimited mileage unlike a round-trip rental. Specialties: Penske Collision Center is an Audi, BMW, MINI, and Mercedes-Benz certified body shop and collision repair facility in Southern California. When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. Thanks & Welcome to the Forbes Home Improvement Community! Bottom line: Penske is an industry leader in the moving truck business. This site does not include all companies or products available within the market. The 5 Best Moving Truck Rental Companies in 2020, Renting a Moving Truck Vs. Penske Equipment Damage Limited Damage Waiver (LDW) LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. He works for a food stocking company and car is rented via his company. The 1st truck died within the 1st 60 miles. We are asking for $3.7k for remaining damages & will recontact them if we are sued. How do I know I can trust these reviews about Penske? Comparing prices near you is the best way to know for sure which company is cheaper. Penske Truck Rental 2023 Review: What You Need To Know, {{ tocState.toggleTocShowMore ? We verified these services through their website and through calls to their customer service team. I checked a rate yesterday, and it is different today. This regulation provides that when a shipper has filed a claim stating that it was invoiced an amount higher than it should have been, known as an overcharge, the carrier has to acknowledge it within 30 days. What??? He's thinking it might have been dropped off by someone else with damage already. Asha graduated from Hampton University with honors in English. You will be charged $2,090 for six days. There is no refund for early return. CAI covers damage to the possessions in the truck due to an accident or natural disaster for up to $15,000. Penske also offers an abundance of discounts. Contact your credit card provider or rental agency to find out more about their coverage options. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors. Penskes online quote process makes it easy to get an accurate price with all fees included. U-Haul offers two plans: Safemove and Safemove Plus. At 11:00am the day before I was to pick up the truck, they called me and left a message that they did not have a truck for me. A Penske rental truck hit my car that was parked out front of my house. Several Penske customers have reported issues like poor customer service and dirty trucksall of which are common grievances in the truck rental industry. PAI offers accidental death and accident medical coverage for the renter of the truck and their passenger(s). Sep 16 2021. The Plus plan comes with more coverage as well as supplemental liability insurance. Renting a truck from Penske is worth it if youre moving yourself and not hiring a professional transporter. Before writing for Moving.com, Marian authored Moving to Palm Beach County: The Un-Tourist Guide, a relocation guide for moving to the Palm Beaches. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. This can free you up to see some sights during your long drive, and it can also reduce stress if you get lost and drive 50 miles in the wrong direction (weve all been there). Its no secret that moving can be a huge expense. Posts. From limiting the risk of a serious vehicle repair bill to protecting your cargo, it's imperative that you have the right insurance coverage to cover common moving accident scenarios. Supplemental Liability Insurance (SLI)***. You hereby agree to release and hold Penske, its officers, directors, employees, agents and representatives harmless from and defend and indemnify them against any and all third-party claims, liability, damages and/or costs (including without limitation attorneys fees) they incur arising out of or related to (i) your use of the Sites, (ii) your Id. Are there any charges due when I return the truck? If you are looking to move to a new home without the help of professional movers, renting a truck is a necessity. x 8 ft. 1 in. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. Most major credit card companies do not cover rental truck damage. Penske also sells packing materials and rents hand trucks. He's talked to his boss and they told him they'll see what they can do. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. It provides a lower upfront capital investment and consistent monthly payments. [9] Additionally, you have to produce two forms of identification like your drivers license, social security card, credit card, or passport. Physical Damage Waiver : This waiver protects you from certain financial responsibilities. Penske includes 24/7 roadside assistance in every move, meaning youll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. FAQ. It also covers a vehicle while being loaded onto, transported by or unloaded from a Penske tow dolly or carrier. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. On 12-6-22 at 11:30 am I received a call from Penske saying the 26' box truck would not be available. Here are the four types of coverage plans offered by Enterprise: Learn more by reading our Enterprise review. Yes, Penske offers one-way rentals for local and long-distance moves. This company has been super shady and its a total nightmare. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. Learn more by reading our Home Depot review. Knoxville, TN 37920 on 05/28/2022. Another great quality is Penskes commitment to the environment. Located throughout Southern California at Penske Truck Leasing's facilities in San Diego, Chino, Anaheim, Temecula and La Mirada, Penske's chargers connect directly to a commercial truck's battery charging system, providing a DC fast charging option for commercial electric fleets. Not all truck rental companies offer moving truck insurance. The other drivers vehicles rear drivers side door and fender were substaintly damaged while the truck didn't have a scratch on it. The governor is set at 75 mph. I find this unethical and stonewalling when their trucks have an accident involving property damage. Most have been great. Customers who drive themselves but still need help loading and unloading can request labor from a local moving company. If youve ever rented a vehicle from a car rental company, you know that in addition to auto insurance coverage, your credit card company will also provide coverage for an accident. For moves in medium- to large-sized trucks, Penskes average price is $2,141.03 compared to the industry average of $2,313. Despite these complaints, Penskes reviews trend much more positively than any other moving truck company. Talk to the Penske team for more details. There are plenty of moving truck rental companies to choose from when planning your next relocation. Please enable JavaScript and retry. Marian has an M.A. Crevier BMW is a Penske dealer and charges well over MSRP. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Samantha covers all topics home-related including home improvement and repair. |, AAA discounts12% or more off truck rental, College student discounts10% off truck rental, Seasonal/promotional discountsvaried savings. All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. Of course, Penske has its fair share of negative reviews. Round-trip (local) rentals A security deposit is calculated and required at the time of checkout. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. Call your insurance agent to see if your personal auto policy covers a moving truck rental. Create an account to follow your favorite communities and start taking part in conversations. However, one decision that is often overlooked is determining what type of moving truck insurance you need. Occupancy is assigned as 100% on the truck, meaning for the 15 day repair they are assessing 15 days of lost revenue. If you own a smartphone, you can download the Penske app from the Apple Store or Google Play. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. **Coverages described below are synopses, subject to all provisions, limitations and exceptions of the policies described. College student discounts10% off truck rental. CAI costs $5. Check your personal homeowners insurance policy and auto insurance policy before purchasing rental truck insurance. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. the difference between CDL and Non-CDL trucks, Do Not Sell or Share My Personal Information, Available to supplement your last mile delivery needs, Fuel efficient and perfect for city deliveries, Some of the newest trucks in the industry, ideal for larger loads, Single and tandem axle day cabs; premium sleepers, Ensure the safety and freshness of your cargo, Hardworking flatbed trucks get the job done, Dry van and refrigerated trailers available for rent, Light and medium-duty trucks offered for one-way rental. Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless Do most negative reviews touch on the same complaints? However, with sizes ranging from a cargo van all the way up to a 26-foot behemoth, youre sure to find the right truck size for your move at Penske. Damage appeals are reviewed by a damage charge appeals committee and the results and They claim that they are entitled to 10% of the damage amount as diminished value. Penske typically costs more than U-Haul, but prices vary by location. This compensation comes from two main sources. Why is LDW recommended? I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. The whole process is easy and quick. With Penske, you dont need to be overly paranoid about the odometer when youre making your journey across the country. You can make a reservation online by calling 1-844-847-9517, or 1-844-4TROOPS (1-844-487-6677) if youre active-duty military personnel, a veteran or a reservist. 24/7 roadside assistance included with every rental, Local one-way and round-trip truck rentals, Loading and unloading partners available for an extra fee, Home Depot partnership at select Home Depot locations, View interactive maps detailing the closest Penske locations, Watch videos on how to connect tow dollies and carriers, Read truck-loading guides and a whole lot more, Excellent pricing for long-distance moves, Unlimited mileage for long-distance moves, Charges more than the competition for most local moves. It is not covered by my insurance, credit card insurance, or the damage waiver I purchased from them. Press J to jump to the feed. Final cost. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. For assistance with other Penske services, please use the numbers below. Penske claims to be a proud partner of the EPAs SmartWay Program dedicated to reducing greenhouse gas emissions and establishing incentives for fuel-efficiency. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. What forms of payment does Penske accept? How is a 15' van EQUIVALENT to a 26' box truck. Larger truck rentals cost around $2,100. They offer two damage waivers: Physical Damage Waiver, $0 responsibility for any loss or damage Limited damage waiver, responsible for the first $500 of loss or damage Thank you, **. Unsubscribe easily. Planning a DIY move with a truck rental? It was an important occasion to move some products at this particular weekend. How much are deductible costs? To protect yourself from risk, youll need the right rental truck insurance. Note: If you use a credit card to pay for the rental, your credit card provider may include coverage. The people working at penske, don't want to show him proof of how damage got there. We found that Penskes rates can be pretty steep for short moves, but it has the best rates in the business for large and long-distance moves. Busy with so much going on in a cross country move, I missed the change to the rental rate for just the truck. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. They could have been marking the truck the heck up and your uncle might have had no idea, which is why the charges appeared to be retroactive. He even asked if he could get camera footage to see car when it was dropped off, but was told they don't have cameras. How can I check on or change my existing reservation? Out of all the truck rental companies on this list, it also consistently scores the highest in customer reviews across websites like Yelp and Google Reviews. But also don't want to be put into collections. PENSKE MOVING TRUCK RENTALS Get a Penske quote or call 1-888-996-5415 to reserve a vehicle Penske Rates One Way: Flat rate with unlimited miles Round Trip: Varied Rates Rates determined by hours or days needed and final mileage. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. With standard moving trucks ranging from 10 to 26 feet be sure to ask your insurance carrier what size moving trucks, if any, are covered under your policy. Let's have a look why Penske is a good option for your DIY move! However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. They are seeking reimbursement for the revenue lost during this 15 day period, not the lost profit. The average cost of renting a truck from Penske is $1,150. We were going to be driving through several cities and wanted a vehicle that would navigate the local streets a little easier. call us at 800-531-USAA (8722) or 210-531-USAA (8722). He signed it off and left them them the truck. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. Hiring Professional Movers, Moves under 50 miles average to around $134-$200 a day, Moves between 50 and 250 miles average around $200-$600 a day, Move above 250 miles average out to about $600-$1,200 a day, For any sort of damage from results of an accident, Specified within your signed rental agreement for up to $1,000,000, Only covers drivers 21 years of age or older who operate the truck, Possessions damaged while loading or unloading are not covered, Covers up to $15,000 and charges a $100 deductible. However, passengers must be riding in the cab of the vehicle at the time of the accident to receive coverage. Even thought I asked to be fully insured. I sent one email return receipt, and they read the email but did not call me. To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. The truck was brand new, easy to Not a single issue with truck or trailer. We have the best facility, the best tools and the best factory certified . Roadside assistance included in every move. Called mitigation group and got the individual to speak with. If you want to learn more about Penskes competitors and maybe gather a few quotes while youre at it, check out our reviews of these moving truck rental companies: Before you go, check out these guides to ensure your DIY move goes off without a hitch: At Move.org, we offer financial assistance to individuals and families who are moving in exchange for details about their experience. What impact will a claim have on my insurance premium? Please enable JavaScript and retry. The company offers six different levels of insurance, while U-Haul offers only two variations of its SafeMove insurance. for just the truck. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. Just to be on the safe side, we recommend purchasing the damage waiver. Penske is also a member of the Environmental Protection Agencys SmartWay Transport Partnership. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Samantha is an editor who covers all topics home-related including home improvement and repair. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. What if I need to add days to my one-way truck rental reservation? The last thing you want is to hit or be hit while moving. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. They have refused. "Most people don't know that 99% of the time, Penske's fuel is less expensive than the retail option," said Ed Touma, director of energy and fuel supply for Penske Truck Leasing. Review your coverage options through our Basic, Standard, Value and Plus bundles below.**. Limited Damage Waiver protection covers you from liability from loss or damage to the truck or towing equipment as long as they dont violate the terms of the rental agreement. I called U-Haul and got a 20' confirmed. SLI protects the renter and any listed authorized drivers against claims made by a third party for bodily and/or property damage sustained as a result of an accident while you are operating your Penske truck. Without Penskes Limited Damage Waiver, youll be responsible for any damage or loss, regardless of whos at fault. Learn more. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. Cargo coverage for the entire rental is limited to $15,000 (deductible per occurrence $100). **** Do not use Penske. There is no mathematical tie between damage to the cargo area and diminished value. Does Penske offer discounts? This includes loss, even theft, damage to the rental truck and towing equipment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Most customers provide a Certificate of Currency from their broker. If someone gets injured or killed resulting from an accident in your Penske truck, PAI will cover medical treatment. To rent a Penske truck, you must be 18 years of age. Do I need to provide a deposit for my one-way reservation? But, like I said, the first troubled truck I ever got from Penske. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. It's my fault legally, but from an ethical standpoint this is total bs. By comparison, the average company charges about 40% more than your quote. Return your truck with a full tank of fuel. Commissions do not affect our editors' opinions or evaluations. I'm guessing not since you say this is some sort of regular company arrangement, but does he have any documentation from the drop-off like a final receipt? Customers must carry their own insurance and show proof of auto insurance in order to rent a Load N Go vehicle from the Home Depot. Please ensure all personal items and trash are removed from the cab and cargo area before returning the truck. Heres a quick description of each: If you wish to purchase multiple types of rental truck insurance options, you can purchase one of Budgets protection packages. 2. Lieutenant Colonel . Good luck and happy moving! You can pick up, drop off, and rent Penske moving trucks at participating Home Depot locations. You are an asset to Penske, America and most importantly to humanity:). To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. This takes a $1575 loss of use bill down to about $300 in lost profit. Yes! Sometimes damage is missed on an inbound inspection and less scrupulous operations teams try to retroactively bill the customers for damages (at my company we eat it and get a call from region, yikes). This way, youll know exactly what isnt covered by your existing policies. I had my car towed to my mechanic. I recently used both for identical moves so the comparison is accurate. The South Carolina native spent the last decade living and working in Washington, DC, New York City, Boston and Palm Beach. While an auto insurance policy may cover your typical car rental, the same cant be said for moving truck rentals. High-quality commercial truck rentals and expert support. For complete details, including costs and limitations associated with any of the insurance options mentioned above, please contact your Penske representative at (888) 996-5415. Reply melsie303 Additional comment actions My dad was listed as the driver. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. Penske does not require a commercial drivers license (CDL) for truck rentals except for when renting a 22- or 26-foot box truck with a gross vehicle weight rating (GVWR) above 26,000 pounds. The truck rental company should cover the rest. I'm confident this is a $5,000 bill in $10,000 clothing and want to know how to handle this legally. Products available within the 1st truck died within the market used both penske damage charges identical moves so comparison! Dolly or penske damage charges the truck existing policies fees included him proof of how damage got there and special offers or... 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