This is evidenced by high customer ratings. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Do not worry too much about your Etsy shop as any sanctions will not be against your country. My prayers are with you. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. See Also: How to Start an Etsy Business | Full Details on Starting an Etsy Business. One creative way people have been helping those affected is by purchasing from Ukrainian Etsy sellers specifically from those who offer digital art or downloads that don't require physical. Sometimes my buyers write to me with prayers. Your email address will not be published. In answering the question, Is Etsy legit? the answer is, yes. If youre on mobile, you may need to tap on the order youre trying to dispute first. Click here to learn more about how to spot dropshipping scams on Etsy, as well as other ways to tell if an Etsy seller is legit. Etsy is a super safe platform that ensures safe purchases of products. Here are all the options that sellers can choose for payments in their Etsy shop: But is Etsy safe to trust with your money? So, why are Etsy sellers at the center of several Etsy complaints? Note that even stores that dont offer returns may accept one if youd otherwise leave a bad review for the product. Therefore, it's perfectly reasonable to question whether or not ordering on their platform is safe or not. Verifies Its Sellers' Identification. Our customer service is still perfect. Ukraine is not safe for travelers, and there's a huge threat if you plan on traveling near parts occupied by Russia. It has been in existence for several years, has very loyal buyers, sellers, and employees, and has offices throughout the world (and growing!). The Russian invasion of Ukraine is ongoing, with attacks against a number of major cities, including Kyiv. Safe? Click here to read AdvisoryHQsdisclaimeron the ratetable(s) displayed. The more important question should be, Is Etsy safe? and can you trust the sellers youre doing business with there? No it is not safe. Shevtsova said there has not been any fighting in her area yet, but air raid alarms go off several times a day and neighbors are cleaning out their basements in case they need to take shelter. At worst, the seller is actually a scam artist looking to swindle you out of money. For buyers, its easier to make a purchase when knowing that someone has actually bought the item theyre reviewing and are given a full 100 days to add any new additional details (such as if an item broke soon after they received it.). Did the product arrive within the stated time frame? Oh my gosh, I cant even imagine what they are going through.. Lets take a closer look at how Etsy sellers can access Etsy reviews from their customers. This could be because the item is of terrible quality, or the pictures are deliberately misleading. I think the fear of sanctions is due to location. Unlike marketplaces like Amazon, Etsy allows sellers to set their own policies regarding returns, refunds and exchanges. Who Sells Products on Etsy? It's free Ukrainian city that happened to appear near the border with separatists. In any case, this information (except for the location) is in the billing settings for payments and the history of visits to the store. This Van Gogh embroidery pattern from, Keep fall vibes alive with this precious mushroom-themed cross-stitch pattern from Etsy shop, We're breaking our own rules a bit with this one since it seems that artist Yulia at, Practice your embroidery skills with this delightful plant-filled downloadable pattern from Etsy shop, You can use this downloadable art print from the. I'm from Mariupol, Ukraine. It's an affordable platform that makes it easy to curate content on your site. Etsy has been around since 2005 and has processed billions of dollars in transactions. Things can get escalated to Etsys customer support if necessary, but typically Etsy lets the two parties come to their own resolution.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'thefinancialgeek_com-medrectangle-3','ezslot_3',166,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-medrectangle-3-0'); Another reason why Etsy is relatively safe to use? She said some people cut out fabric, some hang up the webbing, others make the braiding and children also come to help. Natalie, thank you for bringing to people's attention such an important issue these days. For many buyers, the gray area comes from giving Etsy sellers the ability to hide photographs within a review. Etsy has a long history of protecting its customers while also supporting its sellers as well. Unfortunately, you will always get some sellers who are looking to use the platform to take advantage of naive buyers. On mobile, this information can be found under the Shipping & policies tab. Sellers come from all around the world, of all different sizes, and all different walks of life. They may be able to sort out the issue for you without escalating it to Etsy. Many Ukrainian sellers on Etsy have a very good reputation, great reviews and real friends among their customers in the US and Europe. It appears that they do take customer reviews seriously and work to weed out Etsy sellers with too many complaints. 4 stars. If you receive a suspicious email from an Etsy seller, you can confirm its authenticity through Etsy customer support, or ignore it and delete it right away. However, as with any shopping experience especially online you should proceed with a certain degree of caution. Note that if you have already filed a chargeback with your credit card company, you will be ineligible to open a case. 4. As mentioned earlier, Etsy will refund your money in the event of an outright scam such as the item you ordered never arriving, or the seller sending you something other than what you ordered. Websites like Etsy make it easy to support makers and artists in Ukraine. Based on what I've read there are two areas in Ukrainian states/provinces that have areas held by Russian supported separatists/rebels. On its own, a negative review does not warrant removal. Etsy has a number of ways they help invoke trust in their sellers. This page may contain sensitive or adult content that's not for everyone. Is it safe to order stuff from Etsy? Lets look over a few other questions regarding shopping on Etsy, avoiding scams, and how to stay safe as a buyer. Please, support and help us! Its worth noting Etsys seller policy regarding hiding review photos: If a buyer includes a photograph of their purchase alongside a five-star review, this photo will be visible to anyone who looks at your reviews. Get it from KitsBySAstitch at Etsy for $9. Etsy sellers cannot see your credit card number, your credit card name, or any other information related to payment processing. Would you do business again with this seller? AdvisoryHQ (All Rights Reserved), When it comes to online shopping, there are a few names that stand out. On Etsys website, you can browse popular categories, such as: You might be wondering, Is Etsy legit? or Is Etsy safe? since anyone can sell products on the site meaning youre buying from an individual rather a large company thats mass manufacturing items. The consent submitted will only be used for data processing originating from this website. What if there was a hole in a knit blanket, or a handmade purse looked nothing like the sellers photos? Sellers can only respond to a review once, so after that, any communication will have to be moved to their private messaging system. Products on Etsy are diverse and unique, mainly crafts, jewelry, art, household goods, and even food. It is a publicly-traded company that has to report to its shareholders. I am a Ukrainian seller and admin in one FB group of Ukrainian sellers. Many Etsy.com reviews rave about vintage items and unique factory-made items sold on the site. Etsy Has Support Specialists. So I think its like if a rebel group held an area in my state and that caused the entire region or even the entire state to be sanctioned. Meaning that if a seller improves their customer service, the bad reviews will eventually drop off. You should follow the advice of the Ukrainian authorities while you remain in Ukraine . Etsy shops have items that can cost between $5 and hundreds of dollars. These can be viewed on the listings sales page, on the right-hand side below the add to cart button. Websites like Etsy make it easy to support makers and artists in Ukraine. Does this mean that Etsy reviews shouldnt be trusted? If you are making a transaction in person, do not speak your credit card information aloud. If you can follow these simple tips I have no doubt youll have a very enjoyable experience with Etsy!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'thefinancialgeek_com-large-leaderboard-2','ezslot_9',170,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-large-leaderboard-2-0'); Noel is the founder and main contributor for his blog - Noel's passion for personal finance has helped him amass over 600k readers to his Financial Geek blog. Etsy sellers do not have access to your personal credit card information, and in the event your item never arrives Etsy will ensure you are properly refunded. Typically, the scammers will send you an email that tells you to log in to your Etsy account through a suspicious link. The site offers over 60 million items for sale. Etsy itself does not have a blanket return policy; instead, it leaves return policies to the discretion of individual shop owners. Thank you, Natalia, for the necessary message!Thanks to our colleagues and the Etsy community for supporting our Ukrainian stores! Etsys Return Policy and Buyer Protection. Click Still need help?, then Yes, I want to open a case.. I lost a business to which I gave 25 years of my life. She said she didnt know anyone in Ukraine before the fighting started, but has exchanged messages with people thanking her for making the post. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'thefinancialgeek_com-box-4','ezslot_7',168,'0','0'])};__ez_fad_position('div-gpt-ad-thefinancialgeek_com-box-4-0'); This is one of the first things you should be doing whenever you are considering a purchase on Etsy. Can you not change the location to "Ukraine"? We continue living our lives, we make and craft and always ready to provide best customer service! Same situation with lots of cities in Luhansk region. Etsy is a legit website. Over my years as an Etsy shopper, I have yet to have had any buying experiences that I was unhappy with. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. But that doesnt mean there isnt any risk in using Etsy to buy something. To view it, confirm your age. In the same way as eBay or Amazon, Etsy is an online shopping platform that gathers a community of online buyers and sellers. We found the review policies of Etsy pretty fair and balanced and designed to promote solutions rather than negative responses back and forth between buyers and sellers. This can be a real issue for certain shoppers, as gift items for example may be useless if they arrive significantly late. Etsy is essentially a marketplace of custom, crafted goods that facilitates the connection of sellers and buyers. What Other Payment Methods Does Etsy Accept? Worst app ever.It does not protect buyers ,only protrct sellers as they are the ones bringing them money l guess.you can't lodge a proper complaint against a seller they refer you back to the same seller you have an issue with Date of experience: February 22, 2023 Yulia Aspinall 5 reviews GB 3 days ago 10 Ways to Save Money Without a Bank Account (Our Top 4). According to Etsys documentation regarding cases. Etsy outages reported in the last 24 hours. We are sure that you are all are side by side with us. Since attaching a customer photo is only an option when a buyer leaves a 5-star review, it does seem as though Etsy is shifting the scales to benefit Etsy sellers, rather than buyers in the case of review photos. One of the tell-tale signs of dropshipping is if the shop sells a wide variety of different items, that dont really make sense together. Etsy relies on its sellers to create their own return policies and handle things how they see fit. This Etsy review will take a closer look at the review system to help answer the question, Is Etsy a legit site? A legit review system can be crucial to understanding the answer and providing more transparency to buyers before making a purchase. Etsy is an enormous marketplace website, made up of more than 4.3 million sellers. Tips for Buying Safely on Etsy Here are some best practices to help ensure safe purchases on Etsy. It's absolutely a horrible thing for anyone to have to go through. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To be clear, Etsy is a safe website to shop on and has the same risk that any other eCommerce platform does. There are many pros associated with shopping on Etsy for an engagement ring. I just saw the breaking news here in the US. Dont Miss: Etsy Top Sellers & the Top Best Selling Items on Etsy. This week we have become stronger than we were. Here is what the section looks like on desktop: Here we can see that returns and exchanges are accepted for this shop, but exceptions may apply. The short answer is this - Etsy is indeed safe to buy from, due to the protective measures Etsy has in place to safeguard you and your money. Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7million active buyers. Date of experience: 22 February 2023 AS Alison S 10 reviews GB 1 days ago It is worth reaching out to inquire about this, but please avoid making threats simply due to buyers remorse. I am thankful for all words of support and prayers for our country. I cant imagine the anxiety you and your neighbors are feeling. Doubly so in fact, when you consider that Etsy is mostly made up of small, independent sellers rather than trustworthy businesses with a reputation to protect. Yes! Very immature. I'm living in the Ukrainian city which is located in the part of Donetsk region under the control of the Ukrainian government. 10. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. Etsy Pockets a Portion of Your Profit. Website: https://www.ringcrush.com Hi! This way,. Uncheck Favorite items and Favorite shops to hide these from your profile. While sellers can contact Etsy to remove reviews that violate Etsys policies (such as reviews that contain private information, harrassing language, or things outside of the sellers control such as USPS delays), this decision is entirely up to Etsy and the seller has no influence on the process. However, if you need to file a case with Etsy to try and get your money back, doing so is quite easy: Decisions can be made instantly, or may take several weeks depending on the complexity of the case. If you want to connect with James, follow him on your favorite social networks! Discovery Company. What About Etsy Reviews from aSellers Standpoint? Enjoy beautiful high-quality art prints from, This peaceful botanical pattern is best for those who already have a basic understanding of embroidery techniques, but according to shop owner, Consider this print a sexy spin on a vintage portrait by, Brighten up your space with a modern art print from, Keep your hands busy and have your fall decor ready to go months ahead of time with this adorable pumpkin crochet pattern from, Rocking the colors of the Ukrainian flag, this little bee crochet pattern by Kyiv-based artist, Purchase beautiful new art with the click of a button when you support, This downloadable pattern is small, but it's certainly not easy! Thank you so much for ideas with Tweeter, Etsy chat and other ways todraw the attention to our porblem. Responding to Photographs in Etsy Reviews. Unfortunately as long as they have fulfilled their end of the transaction, Etsy is unlikely to take any further action. you can change your location. Downdetector only reports an incident when the number of problem reports is significantly higher than . So is Etsy safe? Consumers worrythat sellers on Etsy are able to screen their reviews and to make themselves and their products appear more trustworthy. But is Etsy a safe place to buy from, and what can you do to keep yourself safe? You can view more detailed policies by clicking the View shop policies button. Click to view AdvisoryHQ's advertiser disclosures. The main focus of Etsy is, Etsy.com has been on the web since 2005 and currently has, One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Continue with Recommended Cookies. Yes, in terms of payment security and buyer protection tools. People from all over the world are also booking stays at Airbnb properties in Ukraine they dont plan to use, to get money to hosts. Hello,My name is Natalia Zakomirna. Once your order is either marked as delivered or on its estimated delivery date, you can leave an Etsy item review. Saving money is difficult. This seems obvious but you would be surprised at how willingly people give out this information. Etsy offers its platform as a direct-to-consumer retail site for sellers and usually lets the buyer and the seller work out any issues. Here are a few ways to tell if an Etsy seller is trustworthy, and whether you can feel comfortable ordering from them. Anyway Etsy are rubbish at dealing with complaint and even said if they threaten me to go to police. Here's What You Need to Know. That's why I am writing here. Absolutely, and it is one of the fastest-growing shopping websites on the Internet today. If you are making a transaction in person, do not speak your credit card information aloud. Heres Everything You Should Know. God bless. Often you can find things on Etsy that arent sold anywhere else. These are often the ones who cause buyers to write negative Etsy.com reviews. Get it from StudioHappyToys at Etsy for $15. Luckily for you, Ive got all of the answers! Even if you purchased your item as a guest, you will need an account to open a case. 500+ business, marketing, and personal development lessons. It's free Ukrainian city that happened to appear near the border with separatists. 2023 BuzzFeed, Inc. All rights reserved. Other Etsy sellers, unfortunately, create Etsy scams. While some may fold if you threaten to leave a bad review, others wont care. Etsy has announced it has canceled all balances owed to the company by sellers in Ukraine - including listing fees, transaction fees, advertising fees and more. I am looking at buying a piece of furniture from an etsy supplier in Ukraine. They are in Ukrainian territory. For the most part, publicly traded companies comply with regulations and laws as they are always being watched by the SEC. By seeing legitimate, recent positive reviews, you can trust your experience is likely to be positive as well. The reviews go into specific details about whats good or bad about the product / shopping experience. Many negative Etsy reviews online stem from buyers with complaints about sellers. First of all, we need the help of Etsy's Support Team. All I can do is offer support for the people of the Ukraine, and hope that you can soon get back to living safe and peaceful lives. Etsy itself does not have a blanket return policy; instead, it leaves, The time frame you have to return the item, Whether a full or partial refund will be provided, Condition the item needs to be returned in, Fees, if any, to be charged to the buyer for return, How the return should be handled in an Etsy review of the seller, Use Etsy Conversations to contact a seller for any specific information that may not be included in the product description or return policy, Use Etsys case system to settle disputes between themselves and sellers, https://www.etsy.com/shop/brownieman/reviews?ref=l2-see-more-feedback, https://www.etsy.com/c/jewelry-and-accessories?ref=catnav-10855, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. And huge thank you for all the words of support, guys! If someone mentions posting a photo and its not there, then thats a heads up the seller has chosen to hide the image for some reason. There have also been some phishing scams through Etsy. Instead of shipping items abroad (which Ukrainian Etsy sellers are currently unable to do), shoppers simply pay for the item as normal and will then receive an instant PDF download. All payment processing is handled by Etsy directly, and Etsy sellers have no way to find out information about your credit card, nor can they place any additional charges to it. It's not regulated, very poor service. Unfortunately, it doesnt matter for public Etsy reviews,because a seller can choose to remove the Etsy review photo. CNN Sans & 2016 Cable News Network. Absolutely! The whole night we were discussing the situation and some of us were chatting Etsy's Support Team to inform them that their shops are in Ukraine. As a general rule, Etsy is safe to buy from. However, if you use PayPals buyer protection to try and initiate a refund, you may be ineligible to open a case with Etsy directly. Do you build unique furniture pieces? Get it from DstitchshopArtat Etsy for $3.50. This is true. The reviews are recent and have come in consistently over time, rather than all at once (this may point to fake reviews being purchased.). For example, youre probably already familiar with the well-known auction and retail site eBay. How Much can Etsy Sellers Charge on my Credit/debit Card? That being said, there are still a few ways in which you may end up with a poor buying experience, or otherwise end up wasting your money. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Shevtsova has been selling her woven goods on the Etsy marketplace since 2015 and said weaving is her primary source of income. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. Get Featured on AdvisoryHQ. When shocking global conflicts and crises arise, like the current Russian invasion of Ukraine, its normal to feel powerless and afraid. These shops are not in the separatistic regions. Image source, Iain . When questioning, Is Etsy safe? or Is Etsy legit? our Etsy review takes into consideration the ways in which a buyer can make a payment and if there is buyer protection in place. But I assure you that each of us works hard to ship all our products to the customers. In these types of instances, buyers are suggested to forgo the public Etsy review system, andopen a privateItem Isnt As Described case directly with Etsy instead. I'd worry about being caught up in a net that was cast too wide, maybe cast widely for a worthwhile purpose but one that had nothing to do with me or my handicraft business. Fake, counterfeit, variant or replica Nike shoes and many other brand name products are a huge problem in general. 2) Check the seller's record. Overview of Liligal Reviews. Weaver Olena Shevtsova sells handmade Slavic and Ukrainian patterned belts, sashes, scarves and even guitar straps online to support her family, but since Russian forces moved into her country, shes used her skills to help make camouflage webbing to protect Ukrainian troops. Thank you all for your support and prayers.We love our job, our families, we value our buyers and our incredible delivery service, thanks to which our buyers receive their orders ahead of schedule. Get it from PrintsLandShop at Etsy for $4.78. I am answering FAQs about Etsy. And lets face it, Etsy would be nothing if there were no people who search for and buy its sellers goods. Last time when I was there we also sang Ukrainian songs, and it was so cool to uplift the spirit!. Just as you would on other sites like Amazon or Aliexpress, make sure that the seller you are buying from is a trusted one. The first pro to buying an engagement ring from Etsy is the sheer amount of product on the site. If someone stated that the product they received was not the same quality as was advertised on the Etsy sellers shop and they posted of photo of what they received, if the seller hides that photo, then potential buyers might not be well served. We don't really know what we are buying, how long it will last, or if it has been tested. No, Etsy sellers have no way to delete or edit reviews left for their items or their shop. While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture when leaving a 5-star review. Most legit shop owners will cover the following basics within their return policies: Legitimate shop owners will want to make customers happy and should detail return policies that allow for full or partial refunds if a customer is not satisfied. We are safe today and we are ready for any expected and unexpected events. If thousands of satisfied customers have used the seller in the past, you're far less likely to run into problems. These payment methods all fall under Etsy Payments (the new version of what used to be called Etsy Direct Checkout), which provides a safe and secure way to pay the seller. They don't plan to check in. For most of us, our shops are the main business and the only source of income. After contact he told me customs was not a worry as the furniture would be described as a gift. 4,200,536 reviews on ConsumerAffairs are verified. To be honest, these sounds warm my heart, she said. Etsy is safe to buy from. Safe? AdvisoryHQs Review | Is Etsy a Legit Site? Get it from ArtVechnaya at Etsy for $5.25. Sellers also have the chance to do better if theyve gotten off to a rough start, perhaps due to something like slow shipping. Many Etsy reviews claim that Etsy does not screen its sellers. Get it from VividStitchShop at Etsy for $5.95. Manage Settings 02-23-2022 09:56 AM. AdvisoryHQs Conclusion:IsEtsy Safe? The website has its own shop. 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Million sellers $ 5.25 policies tab giving Etsy sellers, unfortunately, create scams...